We can offer the following support services to home users and small businesses:
- User Support/Housekeeping
- Hardware Audit
- Software Audit
- Virus Protection
- Data Backup
- Network Problem Resolution
- System Health Check
- Training
- Internet Access Support
- Telephone System Support
Hardware & Software Audit
The hardware and software audit will provide an electronic asset register of all the hardware and software by machine.
It will recommend any action required in terms of computer licensing issues, version control, compatibility issues and recommended standard configurations.
The recommendations, if accepted, can be carried out by our technicians if required.
Health Checks
Health Checks can be carried out as part of the overall computer system support.
An anuual health check can be an important part of problem preventation covering areas such as disk fragmentation and usage, directory integrity, bug fixes and patches.
The information gathered from the audit reports and computer support issues can provide the basis of accurate information to determine what changes to your system hardware and software may be required.
Security Audit
The data security audits will detail the current procedures, systems and computer problems and give recommendations as to any required action.
Part of the recommendations can be to provide regular checks on the integrity of the computer security system.
Provision can be made to store and check data backup off-site as well as providing external virus checking on all incoming and outgoing e-mails and their attachments.
IT Support Disaster Recovery
Prior to the event of a disaster, Sevenoaks Computers is fully equipped to offer a "Disaster Recovery Plan".
Our objective is for users to have a fully operable working computer system with a minimum of downtime, to ensure continuous workflow.
This will involve backup procedures to ensure an up to date backup exists, and it is recommended that a current backup is stored off-site.
We can advise on the various backup methods and which would best suit your needs, such as Tape Drives, DVD RW, External Hard Drives, RAID Configuration, Online Backups and Imaging.
For home PC support please call 01732 466 666.
